We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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Even though I am a part of the Lucas Family Funeral Homes I can't say enough about what they did for me when I lost my Mother. I have worked for Lucas in one capacity or another for 35 years. They showed their love and compassion over and over again. Thank you Jim, Jimmy, Mark K. and everyone who showed how much they really cared. God Bless, Eddie5 stars ★ ★ ★ ★ ★Eddie D. Mangham June 06, 2018
When my mother-in-law passed away,Tim Smith and all the staff at Lucas Funeral Home in Keller brought us comfort and guidance in our grief. From the first meeting to the day of the memorial service, everyone was incredibly kind, supportive and professional. Our entire family is so appreciative for all they did for us. Would highly recommend.5 stars ★ ★ ★ ★ ★Brigette Eberie October 18, 2015
Jenna, Thank you for the careful and thankful attention you placed in the care of our daughter Jordin. Your thoughtfulness and attention to our families needs during our time of sorrow is greatly appreciated. We were so grateful to be paired with you for the planning of our daughter's services. Your heartfelt touch and desire to go above and beyond to provide peace to our family was and is very much appreciated.5 stars ★ ★ ★ ★ ★Jordin Willis family
Jenna, Thank you for the careful and thoughtful attention you placed in the care of our daughter Jordin. Your thoughtfulness and attention to our families needs during our time of sorrow is greatly appreciated. We were so grateful to be paired with you for the planning of our daughters services. Your heartfelt touch and desire to go above and beyond dot provide peace to our family was and is very much appreciated.5 stars ★ ★ ★ ★ ★Todd & Erica Willis
Wesley and Courtney, Thank you and your staff for the lovely job you did in honor of our mother, Ruth Faught! We could not have been more pleased with every little detail you did. Courtney did a fabulous job on Mother and she looked so beautiful and happy laying there. Thanks again for tending to every little detail to make a day of sadness, less sad. We love the white roses, representing each of her children. Your thoughtfulness will always be remembered. Sincerely, The Faught family, Charles, Brenda and Susan5 stars ★ ★ ★ ★ ★Faught Family April 28, 2014
We lost my father-in-law unexpectedly last Saturday. From our first visit at the emergency room through the memorial service today, your staff has been outstanding. You guided our family through difficult decisions with professionalism and courtesy. Though I sincerely hope to never need your services again, I greatly appreciate everything that you did for us.5 stars ★ ★ ★ ★ ★Mark Vaughn
We thank you so much for all the hard work. It was a beautiful service and we are grateful to you.5 stars ★ ★ ★ ★ ★The H Family
Bless your sweet patient heart for putting up with me ! i can't believe I was so particular because I'm usually not. everything was done so well and I have nothing but praise for you and all your employees. Your kindness was meaningful and the discount given was unbelievable. May God continue to bless you and your work.5 stars ★ ★ ★ ★ ★Betty B and Family
Thank you so much for your guidance & comfort in making arrangements for our daughter Eve. You & your staff were there for us & we will definitely recommend your "home" for any of our friends & family in need.5 stars ★ ★ ★ ★ ★B & M S
Thank you so much for all the wonderful work you do. You've "been there" for our family so many times. We appreciate your professionalism, your concern and your friendship through the years.5 stars ★ ★ ★ ★ ★Betty F & Family
Thank You doesn't say it all, but at least it starts to let you know how very much your kindness touched our hearts. Thank you for the true professional, loving care we received during the service for Roys dad, you are the best.5 stars ★ ★ ★ ★ ★R & S G.
We thank you for your kindness in our raw grief. We thank you for leading us through such difficult tasks with grace. Thank you for pointing us to Bear Creek Cemetery. It is a blessing to us. Your love, prayers and manner of doing business comfort us greatly. Love in Christ,5 stars ★ ★ ★ ★ ★The A. Family
I just wanted to say thank you for being so great to myself and my family over the last few weeks. It meant a lot to all of us. This was very hard-but you made it much better for all of us! Thanks again so much!5 stars ★ ★ ★ ★ ★B.C.
A special thanks to you and your family for all the arrangements you helped us with. The deacon's message was meaningful - we liked the way he incorporated what was said about her into his own words. The bagpiper was awesome. Loved that last added touch !!5 stars ★ ★ ★ ★ ★B. & B. D.
Thank you seems so small for all your help. Your generosity at such a time was such an expression of Gods love. Words cannot begin to tell you how much we appreciated all you did. The way you walked us through every detail, your concessions on behalf of the money, and the over the top on everything did not go unnoticed. May God bless you & yours. In Him...5 stars ★ ★ ★ ★ ★C and L A.
I just want you to know how much my sister and I appreciated your help and guidance through the process of taking care of all the details after mother's death. All the staff were kind and helpful and made it as easy as it could be. The trip to Kerrville and the service in Keller were both wonderful and we felt lifted up.5 stars ★ ★ ★ ★ ★H.G.
We can't begin to tell you what your love and support has meant to us over the past month. We would never have gotten through this difficult time without your help. So thankful and so grateful. With Love -5 stars ★ ★ ★ ★ ★The Hammond Family
We'd like to express our gratitude and thank you for helping our family with the passing of our sister. Your helpfulness and concern for family members made a very difficult situation more bearable. Thank you for taking care of the arrangements with the county. We appreciate it!5 stars ★ ★ ★ ★ ★M & T S.
Thank you for the kindness and love you showed our family. You made our heartache easier to bear with your presence and thoughtfulness. Thank you for everything you did for us. We will be eternally grateful.5 stars ★ ★ ★ ★ ★Jackie L
Tammy Wilson is a very patient and kind person. I appreciate this so much during a difficult time. Her kind words helped me to feel better. Talking with her is a pleasant experience. Everyone at Lucas is kind and helpful.5 stars ★ ★ ★ ★ ★A.J. May 05, 2016
Dear Jimmy: There are no words to express our sincere gratitude for all your expert assistance with Roger & his "Celebration of LIfe" ! We felt this all came from your heart ! Which was so special ! This has been hard but with your assistance it made it all easier ! You & Your staff are truly appreciated ! Again Thank You. "Those We Love Don't Go Away, They Walk beside Us everyday, UnSeen, Unheard, But Always Near, Still Loved, Still Missed!"5 stars ★ ★ ★ ★ ★Roger Rodriguez Family
Dear Jenna, From the moment we walked into the door until we left the grave site you made us feel extra special. Your caring and compassion was a great comfort to our family and made his service special. Thank you so much for everything, from moving the extra item into the viewing room to the last moments at the gravesite. We Thank You - The Don Hurst Family5 stars ★ ★ ★ ★ ★The Don Hurst Family
My family received exceptional customer service from Lucas Funeral Home. We recently lost a family member and were totally unprepared for the process of planning and paying for a funeral. Lucas Funeral Home is a family owned business and it shows. The entire staff treated us with the same respect and compassion as they would their own family. Eddie Mangham took the time to understand our concerns and wishes, making very helpful suggestions while respectful of the family’s wishes, guiding us through a very difficult and confusing process with professionalism and sincerity. This is especially meaningful considering we first visited a Corporate-Owned funeral home that was twice as expensive and very impersonal. Thankfully, we were redirected to Lucas Funeral Home by a friend based on their own positive experience with Lucas. The value of what we received from Lucas more than exceeded what we would have received from the other higher priced entity. We are eternally grateful to the entire organization for the reasonableness of its cost, the staff’s warmth and kindness but especially for the beautifully organized reverent recognition and celebration of our loved one’s life.5 stars ★ ★ ★ ★ ★C.H. July 19, 2014
On behalf of Hannah Holloway's family, we wish to express our appreciation for the help the staff at Lucas extended to us during this time of loss. The thoughtfulness everyone there demonstrated from beginning to end has been a tremendous blessing. Thank you for the extra effort put into the website and slideshow and Mom looked absolutely lovely. Thanks so much,5 stars ★ ★ ★ ★ ★Gary & Alice Compton May 23, 2014
We just wanted to say thank you for everything you have done to help us during this difficult time. Please pass along our sincere appreciation to your staff. Jim was very fortunate to have worked for such a nice person and great company. p.s. The rose in the angel vase was gorgeous ! Thank You !5 stars ★ ★ ★ ★ ★M. J. & W. D
Thank you so much for your special handling of my daughter's funeral. You helped my wife and me through a very difficult time and your care and compassion were so much more obvious than the machine-like way we were treated in San Antonio. May God continue to bless your work and may you prosper in all you do.5 stars ★ ★ ★ ★ ★H. S.
Thank you so very much for taking care of our mother's service. your coordination from beginning to end really relieved us during this difficult time (so much so that I forgot we needed an "officiate" at the grave site ! Thank you for reminding me of that, too ! :-) Seriously, your kindness and guidance were deeply appreciated by our family. We have raved about the care and help that you gave to us. God bless you, for the work that you do. Obviously, your profession is also a great ministry for those who need care and compassion at their time of deep loss.5 stars ★ ★ ★ ★ ★J McN
Mother knew what she was doing when she told us to call you if something happened to her! your funeral home & you were wonderful in your help and support. So many details and things to take care of, but you & Kelly made it easier. Thanks & appreciation for your help and support to our family.5 stars ★ ★ ★ ★ ★R, J & Family
There is no way I can think you enough for your kindness and understanding during this difficult time. The kindness and concern from you, your family and your staff was outstanding and greatly appreciated. So many people commented on the beautiful service. You made everything so much easier to get through.5 stars ★ ★ ★ ★ ★The D family
On behalf of my family I wanted to thank you for all you did for my brother and for us. You were compassionate and competent and we appreciated that. Thanks also for letting me go to Ft. Worth with you. I enjoyed meeting ou even under such difficult circumstances. We met with nothing but kindness in Texas. God Bless.5 stars ★ ★ ★ ★ ★J. A.
I want to thank you for all your help during this hard time. I knew after our experience that if I ever needed this kind of service you were the man. I felt like I was dealing with family the whole time. Again, my heartfelt thanks.5 stars ★ ★ ★ ★ ★M. L.
I want to thank you, and your staff, for your kindness and concern. The graveside service was lovely and comforting. The red rose meant a lot to me. Thanks for being there each step of the way. Warm regards.5 stars ★ ★ ★ ★ ★R. T.
I'm writing to thank you for your professionalism during my brother's funeral. You were patient and kind to all of us while the dog was growling at you. What a trooper. Anyway, I can't thank you enough for making what is a very difficult time easier to manage.5 stars ★ ★ ★ ★ ★N & F K.
I can't thank you enough for being so nice in each and every way. Your home did a superb job in preparing my daughter. I was very pleased, and I thank you for making our loss much easier.5 stars ★ ★ ★ ★ ★R. S.
Thank you so much for your assistance with the funeral for my mother. It was good to see the many friends and family who attended during the torrential rains. The interface was smooth with the funeral home and services in Ohio. With love,5 stars ★ ★ ★ ★ ★The H. Family
Thank you all for the flowers. Most of all, thank you for your guidance during this sad & emotinal time. We have never had to deal with the death of a loved one & we learned that there is so much more than the actual death that you have to deal with. You helped us through alot of it. God Bless You!5 stars ★ ★ ★ ★ ★The A. Family
I can never thank you for all the things that you did for us during and before the funeral. Laurie is very lucky to be part of such a caring group. I will always remember the many ways you helped me through one of the worst times, but your kindness made that so much easier.5 stars ★ ★ ★ ★ ★L. M.